OUR POLICIES

Cancellation & Rescheduling Policy

A minimum 48 hour notice is required to reschedule your appointment. Cancelling/rescheduling within 48 hours of your appointment will result in $20 cancellation fee for all PMU services. A full prepayment will be required to re-book.

Late to Appointment

Please text us at +1(437)-438-8949 or on IG – @SIMK.ARTISTRY, if you are running late! Guests who arrive late for their appointments may have their services adjusted to fit the remaining time. If this happens, the full cost of the service will still apply. If you are more than 20 minutes late to your appointment, we reserve the right to cancel or reschedule your appointment to avoid other appointments in the day being delayed.

Please allocate plenty of time for travel and parking as this will be an unfortunate situation for everyone involved! You can reschedule your appointment up to two times after booking. If an appointment is changed twice, then cancelled, you will be required to fully pre-pay to book a new appointment!

Important Information

• You must be 18+ years old (we follow the rules of the Ontario Health Department).

• Pets, guests or kids are not allowed (the artist needs a calm environment to concentrate and achieve the best results).

• We will not carry out the procedure if the client is under the influence of alcohol or drugs.

• Access to the salon is available by reservation only.

• Permanent makeup procedure usually involves a touch-up (within 1-2 months). Sometimes a third touch-up is needed (usually for dark lip neutralization).

• The cost of the touch-up for brows, lips is $100 (within 1- 2 months)

• Touch-up for dark lips neutralization is $100 (within 1.5-3 months)

• Our studio does not offer refunds. In the event of a no-show, initial deposits will not be refunded.

• Late arrival – please arrive on time.

• You can get only one type of promotion for discount. You can’t apply for two different
promotions and get two discounts per visit.

• Permanent makeup results are not guaranteed and SIMK.ARTISTRY has no control over what occurs during the healing process. It is impossible to predict the exact outcome of the procedure/results. Pigment implantation works differently on each individual. It is normal for different clients to have different results.

• You will have final result only after touch-up. Touch-up is highly recommended.

• These policies apply to all visits and touch-up appointments

VISIT US

Countryside and Goreway, Brampton

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